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WFH Customer Care Job in Telugu

WFH Customer Care Job in Telugu Chatting WFH Job Limited is an Indian multinational organization that offers statistics technology, consulting and commercial enterprise procedure services. 

Thierry Delaporte is serving as CEO and coping with director from July 2020 WFH Customer Care Job in Tamil Recruitment 2022 (Private Job Update) for Various customer support consultant posts. All legible and fascinated applicants can observe on or before (26-11-2022). 

Further statistics approximately the WFH Customer Care Job in Telugu recruitment vacancies, income info, utility fee, choice procedure, academic qualifications, results, age restrict and all different info/ statistics approximately this publish is noted in info below.

Quick Information About WFH Customer Care Job in Tamil

  • Company Name: Webhelp
  • Category of this Job: Private job
  • Job Type : Permanent/ full time Jobs
  • Total Vacancies: 2100+ Vacancies
  • Name Of The Vacancy: Customer Support Executive (Voice or Non Voice) ( LOCAL LANGUAGE VERY MUST)
  • Place Of Postings: All over India
  • Application on Starting Date: Already Started
  • Application on Ending Date : Not Announced
  • Apply Mode On: Only On Online Mode
  • Educational Qualification : 12th pass Or Any Degree
  • Selection Process : Interview in Google Meet
  • Age Limit For this Job: there is no age limit for this job any one can join his job
  • Vacancy details For this job: Customer Support Executive

Education criteria for this job:

All candidates must have 12th pass or a Degree for this recruitment.

Age Limit for this job:

Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this job any one can join his job

Location For this Job:

Work From Home & Office

Description About this Job

Roles and Responsibilities

Process client`s request and solve issues via live chat, phone call and email by navigating multiple programs while paying attention to accuracy and detail

Escalate issue to appropriate specialist when needed via SalesForce or Jira

Update clients on their request status accordingly

Constantly verify documents submitted by clients within specific regions on an hourly basis

Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy

Understand the Company’s business functions & roles by attending company seminars and meeting the required assessment target

To achieve quarterly KPI targets set by CS Manager

To perform other ad hoc tasks assigned by the manager

Desired Candidate Profile

Good communication skills in English and native language(verbal and written)

Strong client-facing and communication skills

Troubleshooting and multi-tasking skills

Customer service orientation

Bachelor Degree/ Diploma in Business Administration or related field

Fresh graduates are welcome to apply

Self-motivated and highly reliable

Amenable to work in Kuala Lumpur, Malaysia

Willing to work 24 hours of rotational shift; 7AM-3PM/3PM-11PM/11PM-7AM

Working days : Monday – Sunday ( 5 working days & 2 off days)

Perks and Benefits

Outstanding conditions for professional growth and development, work in a very fast pace and challenging environment

Competitive salary based on the candidate’s expectations and internal benchmark

Companys contribution to training & development

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Role Customer Success Associate

Industry Type BPO / Call Centre

Functional Area Customer Success, Service & Operations

Employment Type Full Time, Permanent

Role Category Customer Success

Education

UG :Any Graduate, B.Arch in Any Specialization, B.A in Any Specialization Key Skills.

Customer Service via calls, Chats & emails

Ensure well timed and correct carrier transport at described productiveness levels

Build client & area know-how with a view to supply a decision on the primary conversation

Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction,

Service Level, cope with Time & Customer Effort

Maintain Internal & Client degree transport excellent on calls, chats & electronic mail conversations

Adhere to Customer Service Attendance & Accountability policies

Execute issue /question decision and make sure right documentation & follow-up

Identify, percentage and guide operational improvements

You carry know-how & know-how Required Experience

Experience 0- 2 yrs

Excellent conversation capabilities

Should be bendy to paintings in rotational shifts

Proficient in laptop utilization and Basic know-how on MS Office

Defined profession roadmap which gives increase opportunities

Performance primarily based totally incentive program**

Investment in skills improvement and capabilities enhancement

Work lifestyles stability with five day paintings week

Collaborative surroundings with great in magnificence professionals

Focus on colleague engagement and fun@paintings

Depends on Process/Client alignment

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Education

Graduates in 12th Or B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) Full time MBA, BE, and B-Tech graduates with minimal 6 months of BPO experience

Undergraduate (Except pursuing any everyday route/technical route, pursuing route.

About Company

Webhelp is an outsourcing service provider for businesses.

It provides data and analytics, consulting, web payments, customer experience, contact center, solution design and technology services.

The company targets the fashion, logistics, media, telecommunications and tourism sectors. Founded in June 2000 by Frédéric Jousset and Olivier Duha, Webhelp initially provided real-time IT support services, before expanding into call center operations and business support. necessary, needs]

In 2011, London-based private equity firm Charterhouse Capital Partners acquired a major stake in the company. In February 2013, the group purchased Falkirk’s call center company HEROtsc.

In June 2016, Webhelp acquired GoExclusive, a Scandinavian customer experience company that operates nine centers in Sweden, Finland, Norway and Denmark and employs 1,700 employees.

This acquisition enables the launch of Webhelp Nordic and brings Webhelp’s projected 2016 revenue to approximately $1 billion (725 million euros).

Today, Webhelp employs more than 100,000 people in more than 50 countries.

Webhelp India Pvt Ltd is a great company where you can learn and grow.

Just work hard and you will get what you deserve.

I love this company but as I want to have a good career in the legal field, therefore I should leave.

Webhelp is a multinational business process outsourcing and consulting company headquartered in Paris.

Important dates for this job:

Application on Starting Date: Already Started

Application on Ending Date : Not Announced

Official Notification & Application Link WFH Customer Care Job in Tamil

WFH Customer Care Job in Tamil 2022 Official Website Link CLICK HERE

WFH Customer Care Job in Tamil 2022 Official Notification Link CLICK HERE

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