Accenture Customer Service Jobs 2023 Accenture Recruitment 2023 (Private Job Update) for various Customer Service Associate positions. All readable and interested applicants can apply no later than (February 4, 2023). More information about Accenture Vacancies, Salary Details, Application Fees, Selection Process, Degrees, Results, Age Limits and all other details/information about this job are available here. detailed below.
Quick Information About Accenture Cust Service Jobs 2023
- Company Name: Accenture
- Category of this Job: Private job
- Job Type : Permanent/ Full Time
- Total Vacancies: 1000 to 3000 Vacancies
- Name Of The Vacancy: Customer Service
- Place Of Postings: All over India
- Application on Starting Date: Already Started
- Application on Ending Date : 04-02-2023
- Apply Mode On: Only On Online Mode
- Educational Qualification : Degree in Any Streem
- Selection Process : Interview in Google Meet
Age Limit For this Job: there is no age limit for this job any one can join his job
Disclaimer:
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Vacancy details For this job:
Vacancy Name = Customer Service
Education criteria for this job:
All candidates must have Any Degree in Any Strem for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
Vacancy name and number of vacancies
The name and number of vacancies for each position are mentioned below.
1. Customer Service Officer (CSA).
Responsibility
In this role, you deal with everyday problems, largely through precedent and reference to common principles.
Your primary interaction is within your team and your immediate supervisor
You will receive detailed instructions on all the tasks that need to be done and the decisions you make will affect your work.
You will need to be familiar with basic statistics and terminology related to day-to-day operations and use them when discussing with stakeholders.
You will work closely with project members to meet requirements efficiently
You will be an individual contributor in a team with a predefined targeted scope of work.
Salary / Remuneration and Remuneration – For the position of Customer Service Officer, the salary to be paid will be around Rs 35,800 per month.
More information on salary details is mentioned in the announcement.
Age – For this recruitment, the age of the candidate must be 18 years or older.
There is no higher age limit mentioned for this recruitment.
Education – Details of the education for this position are mentioned below.
Customer Service Associate – {advanced degree in any discipline}.
Required knowledge and skills
- Microsoft Excel
- Knowledge of digital marketing
- Adaptable and flexible
- Problem solver
- Ability to perform under pressure
- Writen and verbal communication
- Collaboration and interpersonal communication skills.
Selection Method – For Accenture recruitment, candidates will be selected on the basis of pre-screening, online assessment and phone or on-site interviews.
The assessment will take place in two phases:
Cognitive Assessment – You will have 50 minutes to complete this assessment.
This assessment will include English language ability, critical thinking and problem solving, abstract reasoning.
Communication Assessment – You will have 30 minutes to complete this assessment.
This assessment will cover sentence fluency, vocabulary, fluency, pronunciation.
Work Experience – No other work experience is required for this position.
New candidates and inexperienced candidates can also apply for this job.
Application Deadline – All applicants must apply no later than (February 4, 2023).
After the deadline, no application will be submitted.
Application Fee – There will be no application fee for any applicant.
Real employers never ask for money to arrange an interview or offer a job.
If you receive such calls or emails, be careful as it could be a job scam.
Important Note – Applications received after the deadline will not be processed.
Incomplete or late applications without attachments will be rejected immediately without good cause or correspondence.
Therefore, the forms must arrive ahead of time.
Late/incomplete applications may be rejected.
Job description
About Accenture: Accenture is a global professional services company with industry-leading digital, cloud, and security capabilities.
Combining unparalleled experience and expertise in over 40 industries, we provide strategy and consulting, technology and operations, as well as Accenture Song services, all backed by our network. the world’s largest intelligent operation and advanced technology center.
Our 699,000 employees deliver on the promise of technology and human ingenuity every day, serving customers in more than 120 countries.
We embrace the power of change to create value and share success for our customers, employees, shareholders, partners and communities.
Project Role :IT Customer Service Representative
Project Role Description :Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.
Management Level :12
Work Experience :1-2.5 years
Key Responsibilities :
1 – Taking ownership of customer issues reported solving their problems through by providing resolution
2 – Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues
3 – Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Technical Experience :
1-Installation configuration of various applications
2-Installation configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc
3-Engineer ensure proper logging of all issues
4-Document technical issues in the knowledge database
5-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure, AWS will be added advantage 6-Keep track of users system issues until resolved by adhering to the SLA
Professional Attributes :
1 – Good technical skills should possess with current technology
2 – Good communication skills both written verbal
3 – Should be a Tech-Savviness
4 – Flexible to work in all shift under pressure situations
5 – Good analytical skill
Educational Qualification : Diploma/BE in computer technology Should be completed 15 years full time education
Additional Information : Should have on groundwork experience rather supporting remotely to customer
Important Dates:
Application on Starting Date opened: Already processed
Application on Ending Date : 04-02-2023
Official Notification & Application Accenture Cust Service Jobs 2023
Accenture Cust Service Jobs 2023 Official Website Link CLICK HERE
Accenture Cust Service Jobs 2023 Official Notification Link CLICK HERE
Accenture Cust Service Jobs 2023 Official Apply Link CLICK HERE