Flipkart Customer Support Jobs 2023 Flipkart Private Limited is an Indian e-commerce company, headquartered in Bangalore and incorporated in Singapore as a limited liability company.
The company initially focused on selling books online before expanding into other product categories such as consumer electronics, fashion, daily necessities, groceries, and lifestyle products.
The service primarily competes with Amazon’s Indian subsidiary and domestic rival Snapdeal. As of March 2017, Flipkart holds 39.5% market share of the e-commerce industry in India.
Quick Information About Flipkart Customer Support Jobs 2023
Company Name: Flipkart
Category of this Job: Private job
Job Type : Permanent/ Full Time
Total Vacancies: 300 to 900 Vacancies
Name Of The Vacancy: Customer Support Executive
Place Of Postings: All over India
Application on Starting Date: Already Started
Application on Ending Date : 16-02-2023
Apply Mode On: Only On Online Mode
Educational Qualification : Degree in Any Streem
Selection Process : Interview in Google Meet
Age Limit For this Job: there is no age limit for this job any one can join his job
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Vacancy details For this job:
Vacancy Name = Customer Support Executive
Education criteria for this job:
All candidates must have Any Degree in Any Strem for this recruitment.
Age Limit for this job:
Workers can complete tasks on the web site using the skills they already have and according to their own schedule. To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Description About the Job
Workplace recruiting Flipkart 2023
Flipkart Customer Support Executive Jobs
Job Role :English & Tamil Customer Support Executive Process
Selected candidates will be responsible for Customer Service.
You have to handle online product delivery service related enquires from the customer end
You have to Provide and share information with customer by leveraging available tools and information.
You need to take inbound calls from the clients ,answer them with the requirements
Customers will raise query about their issue ,you need to resolve within time line
You will have proper training before joining
You must have Laptop or Desktop for along very good Internet Connectivity
You have to Generate sales leads
You will Identify and assess customers needs to achieve satisfaction
You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
You must Provide accurate, valid and complete information by using the right methods/tools
You are able to Meet personal/customer service team sales targets and call handling quotas
You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
You have to Keep records of customer interactions, process customer accounts and file documents
You have to Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.
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About Flipkart / How it Works :- Flipkart is Multi countrywide set up.
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Selected candidates will be responsible for customer service.
You must process requests related to the online product delivery service for customers.
You must provide and share information with the customer using available tools and information. You must receive and answer incoming calls from customers. with the requirements, customers will ask questions about their problem, you need to solve it within the timeline
You will receive proper training prior to joining You must have a laptop or desktop computer with a very good internet connection
You must generate sales leads You will identify and assess customer needs to achieve satisfaction
You must build lasting relationships and trust with customer accounts by You are open and interactive communication
You must provide accurate, valid and complete information using the correct methods/tools.
You can meet personal/customer service team sales goals and call-handling quotas.
You process customer complaints, offer suitable solutions and alternatives within deadlines;
Follow up to ensure resolution Must maintain records of customer interactions, process customer accounts, and submit documents
Must follow communications policies, policies, and procedures Go the extra mile to attract customers.
Roles and Responsibilities For this Job
Manage the customer via chat and resolve queries, register complaints.
Proactively keep new procedures up to date.
Complete understanding of platform and process.
including connecting with other team members for resolution and follow-up
(if applicable)Deliver specific results measured by customer satisfaction, effectiveness, efficiency and end-to-end process quality.
Application on Starting Date opened: Already processed
Application on Ending Date : 16-02-2023
Official Notification & Application Flipkart Customer Support Jobs 2023
Flipkart Customer Support Jobs 2023 Official Website Link CLICK HERE
Flipkart Customer Support Jobs 2023 Official Notification Link CLICK HERE